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Is There a Contract or Can I Cancel Anytime?

Is There a Contract or Can I Cancel Anytime?

This might be the most important question you can ask before signing up for any software. Let's give you the straight answer.

No Long-Term Contract

CoolerDesk operates on a month-to-month subscription. You are never locked into a multi-year agreement.

Specific Terms

• Starter ($49/mo) — month-to-month, cancel anytime
• Pro ($99/mo) — month-to-month or annual (save 2 months)
• Premium ($199+/mo) — month-to-month or annual

No early termination fees. No penalties. No "you must give 30 days notice" loopholes.

How to Cancel

Cancellation is self-service through the customer portal. You don't need to call, email, or talk to a salesperson.

1. Log into the portal

2. Go to Settings → Billing

3. Click "Cancel Subscription"

4. Confirm

Your site stays active until the end of the current billing period.

What About the 7-Day Trial?

The trial is completely free. No credit card required. Full access to the portal, a draft AI website to preview, and the chatbot configured with your info. Cancel during the trial, pay nothing.

What Happens After You Cancel

You keep your data. Export your leads before cancellation. Your site goes offline at the end of the billing period. 301 redirects can be set up if you move to another provider.

Why No Contract?

We believe the product should speak for itself. If the chatbot generates leads that pay for the subscription many times over, you'll stay because it works — not because you're trapped.

The Math

If CoolerDesk captures just one extra job per month:

• Average HVAC job value: $200–$500
• Pro plan cost: $99/month
• ROI: 2x to 5x on the first job alone

Most customers don't cancel because the chatbot pays for itself. The no-contract policy exists because we're confident you'll see the value.

Still Not Sure?

Start with the 7-day trial. No risk. See leads come in. If it's not for you, cancel with two clicks.